Privacy Policy
What Data We Collect From You
When you visit veloxarenia.info or contact us to arrange a consultation, we collect certain personal information to provide our services and respond to your enquiries. We collect only what is necessary for the purposes described in this policy and retain it no longer than required. The types of personal data we may collect include the following categories listed below.
- Your name and contact details including email address and phone number provided via our contact form or direct enquiry.
- Information about your property search including your target area, budget range, and stage in the buying process.
- Technical data such as your IP address, browser type, and pages visited collected automatically when you browse our website.
- Cookie and tracking data collected through essential, functional, and analytics cookies as described in our cookie policy.
- Any additional information you choose to share with us during a consultation session or follow-up communication by email.
We do not collect sensitive personal data such as financial account details, identification documents, or health information. If additional data becomes necessary for any specific service, we will inform you clearly before collection and obtain your explicit consent.
How We Use Your Personal Data
We use the personal data we collect to respond to your enquiries, arrange and conduct property consultations, and provide the guidance and frameworks that form the core of our service. Your contact details allow us to communicate with you before and after sessions. Information about your property search helps us tailor each consultation to your specific situation and ensure the context we provide is relevant to the Irish market areas you are targeting. We may also use your data to send you relevant property insights and updates where you have opted in to receive such communications. You can withdraw this consent at any time by contacting us directly or using the unsubscribe option included in every communication we send.
We may also use anonymised, aggregated data about how visitors use veloxarenia.info to improve the structure and content of our website. This data cannot be used to identify you individually and is used solely to understand how our site performs and where content can be made more useful. We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects on you.
Your Data Protection Rights
Under GDPR as implemented in Ireland, you have a number of rights in relation to the personal data we hold about you. These rights apply in most circumstances and can be exercised by contacting us directly using the details provided at the bottom of this policy. We will respond to all valid requests within one calendar month. You will not be charged a fee for exercising any of your rights in ordinary circumstances.
Right of Access
You have the right to request a copy of the personal data we hold about you and information about how we use it.
Right to Rectification
You can ask us to correct any personal data we hold that is inaccurate or incomplete without undue delay.
Right to Erasure
You can request that we delete your personal data where there is no compelling reason for us to continue processing it.
Right to Portability
You have the right to receive your personal data in a structured, commonly used format for transfer to another service.
How We Share Your Data
We do not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your information stays with veloxarenia.info and the limited number of trusted service providers necessary to operate our website and deliver our consultation service.
We may share your data with third-party service providers who support our operations — such as website hosting, email delivery, and analytics platforms — under strict data processing agreements that require them to protect your information and use it only for the purposes we specify. All such providers are required to comply with GDPR and applicable Irish data protection law. We may also disclose your data where required by law, court order, or a regulatory authority in Ireland or the EU.
How We Protect Your Data
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. Our website uses secure encrypted connections and access to personal data within our organisation is restricted to those who need it to deliver our consultation services. We review our security practices regularly to ensure they remain appropriate to the nature of the data we hold and the risks associated with its processing.
While we take all reasonable steps to protect your data, no method of transmission over the internet is completely secure. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately so we can investigate and respond appropriately. We will notify you and the relevant supervisory authority of any data breach where required to do so under GDPR.
How to Contact Us About Your Data
Our Address: G1 Calmount Park Ballymount Dublin D12 TH56 Ireland
Phone: +353-1-079-2960
Email: content@veloxarenia.info